Free ground shipping (1-7 days estimate) applies to most items in our store that can be shipped ground.
Please Note due to extenuating circumstances beyond our control with our shipping carriers, you may experience delays in delivery times, due to their policies we will not be able to honor any refunds or adjustments due to missed delivery times, including those paid for expedited shipping services. This effect is nationwide with many e-commerce retailers and is not unique to us.
Additionally a small number of orders may require additional lead time for shipping, we will contact you if this exceeds 5 days and will then determine how to proceed with your order. You can always reach out to us at any time and we will keep you informed.
We are working around the clock to minimize delays. Please contact us with any questions we are always here to help, firstname.lastname@example.org or the chat below on the right.
Thank you for your understanding. Zach & Jenna
Certain exclusions apply such as items that are overweight, and are ground shipping restricted, such as those requiring freight.
The cost to ship freight is calculated with a personal quote after completing your order. We will call or email you for more information to complete your order and quote a shipping price. We will not charge your card before the order has begun shipping.
Please contact us at email@example.com with any questions on our shipping promo policy.